Privacy Policy

Last Updated: January 22, 2025

1. Introduction

Pulse Index ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Username, email address, password (encrypted), and profile information
  • Subscription Data: YouTube channels, RSS feeds, websites, and keywords you choose to monitor
  • Search History: Your search queries and results
  • Payment Information: Processed securely through third-party payment processors (we do not store full payment details)

2.2 Automatically Collected Information

  • Usage Data: How you interact with the Service, pages visited, features used
  • Device Information: Browser type, operating system, IP address (anonymized where possible)
  • Log Data: Timestamps, error logs, and system performance data

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process your subscriptions and deliver notifications
  • Authenticate your account and prevent fraud
  • Process payments and manage subscriptions
  • Send service-related communications (notifications, updates, support responses)
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. Your passwords are hashed and never stored in plain text. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate the Service (hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: When you explicitly authorize us to share information

6. Third-Party Services

Our Service integrates with third-party platforms (YouTube, RSS feeds, websites) to provide monitoring functionality. We access publicly available content only. Your use of these third-party services is subject to their respective privacy policies.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze Service usage. You can control cookies through your browser settings, though disabling cookies may limit Service functionality.

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Opt-Out: Unsubscribe from marketing emails (service emails are required for account functionality)
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us through our Contact page.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain data for legal or regulatory purposes.

10. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using the Service, you consent to such transfers.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

13. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our Contact page.