Find answers to common questions about Pulse Index
Pulse Index is an automated monitoring platform that tracks keywords and topics across YouTube videos, RSS feeds, and websites. It sends you notifications when your specified keywords appear in new content.
You can search through video transcripts by pasting a YouTube URL and entering keywords. For automatic monitoring, subscribe to channels and Pulse Index will check new videos for your keywords, sending notifications with timestamped links to relevant moments.
RSS subscriptions allow you to monitor news sites, blogs, and publications automatically. Add an RSS feed URL and keywords, and Pulse Index will check for new articles containing those keywords at intervals you specify.
The website crawler scans up to 10 pages from a website you specify, searching for your keywords. You can use it for one-time searches or set up subscriptions for automatic monitoring.
Pulse Index offers both free and premium plans. Free users can search videos and RSS feeds manually. Premium users get automatic monitoring, subscriptions, and advanced features. Check our Pricing page for details.
You can set custom check intervals for each subscription. Options range from every 30 minutes to daily, or you can set a custom interval. The system respects your chosen intervals to avoid overloading sources.
Yes! You can enter multiple keywords separated by commas. Pulse Index will notify you when any of your keywords are found in the content.
Pulse Index requires videos to have captions or transcripts available. If a video doesn't have captions, it cannot be searched. Most YouTube videos have auto-generated captions available.
When your keywords are found, notifications appear in your notification center. For YouTube videos, notifications include clickable timestamps that jump directly to the relevant moment. You can mark notifications as read or delete them individually.
Web Pulse is our news sentiment analysis feature that analyzes headlines from 100+ news sources worldwide. It provides sentiment scores, top keywords, category distributions, and trending topics to give you insights into global news sentiment.
Yes! Each subscription has an active/inactive toggle. You can mute subscriptions without deleting them, and reactivate them anytime. This is useful for temporarily pausing monitoring without losing your subscription settings.
Many websites have RSS feeds. Look for an RSS icon or "Feed" link, or try common paths like /feed, /rss, or /feed.xml. Pulse Index can also automatically discover RSS feeds if you provide a website URL.
The Command Center provides comprehensive analytics about your monitoring activity, including mention volume trends, top keywords, channel activity, sentiment distribution, and engagement metrics. It's your dashboard for understanding your monitoring performance.
Currently, you can view and manage your notifications and search history within the platform. Export features may be added in future updates based on user feedback.
Pulse Index performs exact keyword matching (case-insensitive). It searches for your keywords as they appear in transcripts, article titles, and content. For best results, use specific keywords rather than very common words.
If a subscription check fails (e.g., due to network issues or source unavailability), the system will retry on the next scheduled check. Failed checks are logged but don't affect your other subscriptions.
No, Pulse Index can only monitor publicly accessible content. It cannot access private YouTube videos, password-protected websites, or content behind paywalls that require authentication.
You can delete individual notifications by clicking the delete button on each notification, or use the "Clear All" button to remove all notifications at once. Deleted notifications cannot be recovered.
Yes, we take data security seriously. Your subscriptions, keywords, and notifications are private to your account. We use industry-standard security practices. See our Privacy Policy for details.
Refund policies depend on your subscription plan and payment method. Please contact support for assistance with refund requests. We're committed to ensuring customer satisfaction.
You can reach our support team through the Contact Us page. We typically respond within 24-48 hours during business days.
Premium users can create unlimited subscriptions. Free users have access to manual search features. Check the Pricing page for plan details and limits.
Currently, subscriptions are tied to individual accounts. Team sharing features may be available in future updates. Each team member would need their own account to set up monitoring.
Pulse Index works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.
You can manage your subscription through your account settings or by contacting support. Cancellations take effect at the end of your current billing period, and you'll retain premium access until then.
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